General conditions
Conditions Season Ticket Holders Terhills Cablepark
Members may use the cablepark within its opening hours upon payment of the applicable season ticket rate at the following conditions:
- The season ticket is personal and non-transferable.
- Members create a user account on Terhills Cablepark's booking website and use it to make reservations.
- On each visit, the season ticket holder checks in at the reception desk of Terhills Cablepark. Here he/she receives an admission ticket.
- Season ticket holders can reserve a day ticket for each day free of charge in the online booking system.
- Season ticket holders can reserve their day tickets up to 2 weeks in advance.
- As a season ticket holder, you are welcome within our regular business hours.
- We work with arrival times in 2-hour blocks. Season ticket holders only need to indicate within which block they expect to arrive - the exact time within that block does not matter.
- It is mandatory to book online in advance.
- There is a limited number of spots available each day. It is therefore possible that certain time slots are already full. In this case, Terhills Cablepark may deny access to the season ticket holder for that time slot.
- To use the obstacles, experience is required and the wakeboarder/water skier must be familiar with the regulations of Terhills Cablepark. The season ticket holder has read and signed the Own Risk Declaration and is in possession of an approved helmet and a proper wakeboard. Wearing an impact or life jacket is mandatory.
- For equipment rentals, Terhills Cablepark's normal rates apply.
- If the season ticket holder no longer wishes/can use the season ticket for any reason during the season, no money will be refunded.
- Season ticket holders must adhere to Terhills Cablepark's house rules.
- The season pass is valid from season opening to season closing within the calendar year in which it was purchased.
- For repeated no-shows without cancellation, we have a no-show policy. The following rules apply to no-shows without cancellation:
- First time: we note the no-show, but do nothing else.
- Second time: you pay the price of a day ticket as a penalty to rebook.
- Third time: your season ticket will be canceled.
You can cancel your reservation free of charge up to five days before the activity. If you want to cancel later, please contact us. The no-show policy may be waived with a valid reason.
- This season pass gives you access to Terhills Cablepark, Waterskicentrum de Vossemeren and Waterskicentrum de Kempervennen. These locations each have their own user regulations which can be found on their respective websites.
Terhills Cablepark User Rules.
- Participant must register for use of the water ski track at the front desk under payment of the applicable fee. Prior notice must be given of how long one wishes to use the lane.
- The participant is aware, that operator may decide to close or keep the water ski slope closed earlier due to weather conditions or other factors.
- Participant will receive a bracelet for each session, indicating the time until which they can use the cable park. It is forbidden to transfer the bracelet to third parties.
- Participant undertakes to make proper use of the materials provided. User must manage them carefully and return them in the same condition after use.
- If the participant wishes to use rental equipment at the applicable rate, proof of identity will also be provided for safekeeping. This will be returned when the rental equipment is returned on time and in the same condition. If time is exceeded, the operator will determine how much additional payment is required. If rental equipment is damaged during the rental period, the renter will reimburse the damage or purchase the rental equipment at a reasonable price.
- Users of the cable park declare that they are familiar with the safety regulations and undertake to observe their own safety and that of third parties at all times. The regulations are posted at the start and can be requested at the front desk.
- Participant is obliged to follow the directions and instructions of the staff.
- Use of the cable park is permitted only to persons who are healthy and sufficiently swimmable. Any defects must be reported in advance.
- Use of cable park is prohibited after consuming alcoholic beverages and/or mind-altering substances.
- Use of the cable park is permitted for persons under 12 years of age only if the minor is accompanied by an adult. At the request of operator, the user must provide identification.
- Operator is authorized at all times to deny the participant the use of the cable park and other facilities with immediate effect, if the participant acts in violation of regulations/instructions, or if his own safety or that of third parties is endangered.
- Operator is not liable for missing, theft or loss of items of visitors to the water ski slope or damage to its property.
Safety Regulations Terhills Cablepark
- User declares to have taken note of the user regulations as posted near the starting place and at the reception and of the theoretical instructions provided to him/her.
- User is required to use the life jacket provided or otherwise a proper life jacket. No access to the water ski slope without a life jacket.
- User is obliged to manage the life jacket and other items provided with due diligence and to return them in the same condition after use.
- User is obliged to take note of the theoretical instructions as posted near the starting place.
- Use of the obstacles is allowed only after the participant has received express permission from the operating instructor.
- Use of the obstacles is only allowed with a private wakeboard, which is deemed not capable of causing damage to the obstacles.
- Use of obstacles is permitted only if a helmet is worn.
- The user is not allowed to shorten the water ski line provided.
- User is not permitted to place the ski handle between the legs at any time while using the water ski rig.
- User is required to sail in every turn between the marker buoys or as close as possible to the marker buoys.
- User is not allowed to perform "active tricks" in the area between the end gate marker buoys and the starting point. Read: tricks where the ski / wakeboard is released from the water surface.
- User is obliged when leaving the cable park to indicate this by sailing between the end gate/marking buoys and release the ski line here.